Privacy and Data Protection
At Dupoin Markets (Cambodia) Co., Ltd., we are firmly committed to protecting the confidentiality, security, and privacy of client information. We handle personal data responsibly, lawfully, and transparently, and maintain appropriate technical, administrative, and organisational safeguards throughout the client relationship.
Safeguarding Client Information
Dupoin Cambodia applies technical, administrative, and organisational measures designed to protect personal information against unauthorised access, misuse, loss, disclosure, alteration, or destruction. Access to personal data is restricted to authorised personnel, service providers, and relevant parties who require such access for legitimate business, operational, compliance, legal, regulatory, risk management, or service-related purposes.
Information Dupoin Cambodia May Collect
Dupoin Cambodia may collect personal information about you at different stages of your interaction with us. The type of information collected will depend on the nature of your interaction and the services you access. Personal information may be collected when you visit our website, register for an account, complete identity verification, use trading platforms, contact support, make deposits or withdrawals, participate in promotions, or otherwise interact with Dupoin Cambodia.
How Dupoin Cambodia Uses Personal Data
Personal data may be used to assess account applications, verify identity, conduct KYC and AML checks, process deposits and withdrawals, provide trading and account services, manage client relationships, comply with legal and regulatory obligations, prevent fraud, improve services, and support dispute resolution.
Disclosure of Personal Data
Dupoin Cambodia treats client information as confidential and does not sell, rent, or trade client personal data to any third party for commercial purposes. However, personal data may be disclosed where necessary to service providers, payment providers, banks, verification providers, professional advisers, regulators, authorities, or other parties where required or permitted by applicable law.
Storage and Retention
Dupoin Cambodia retains personal data for as long as reasonably necessary to fulfil the purposes for which it was collected. The specific retention period applicable to your data will depend on the nature of the information and the purpose for which it is held. In general, personal data may be retained to provide services, comply with regulatory obligations, resolve disputes, and support risk management.
Client Rights
Subject to applicable data protection laws, clients may have rights to request access to, correction of, erasure of, restriction of, or portability of certain personal data. To exercise any of these rights, or if you have questions or concerns about how your personal data is handled, please contact Dupoin Cambodia.